Store Policies

Cleaning our vintage tools

Basic items that are usually purchased to use such as planes, chisels, and other hand tools are thoroughly cleaned. Bench and block planes are completely dissassembled, sharpened if appropriate and tote repaired if needed. Chisels are sharpened and fitted with new handles if needed. Rare items, collectible planes and rules, one-of-a-kind items, some wood items, and other delicate or patinated objects are gently cleaned only enough to reveal any identifying markings. We never paint any tools for sale or refinish any wood objects. All restoration work for collectible items is left to the discretion of the next owner; so an item may come to you a little grimy, but that way you will know that it maintains its original condition.

Payment

Credit cards, Paypal, money orders and checks are accepted. There is no sales tax in New Hampshire. If you prefer to talk to a real person instead of using the shopping cart, or want more information, call any time and we can take your credit card information over the phone. We destroy any credit card numbers as soon as the transaction goes through and only keep your shippping information. At this time, Paypal is the only payment choice online, but we will add credit cards online soon.

Shipping

I ship the next business day after receiving payment. Purchases will be sent via First Class Mail, Priority Mail, or UPS, depending on the size and weight of your order. International shipments under four pounds will go First Class International. Multiple items will be combined in one box if practical to save costs. You may also pick up items at our workshop in Bennington, NH, if that is convenient. If the shipping calculator doesn't add international shipping costs, I will send a separate invoice for that. If I am able to ship at a more economical rate than the shipping calculator added, I will refund the excess to you. Very large, heavy items will be sent by Yellow Freight and we will discuss the logistics of that before shipping - if you can pick up an item at the terminal it may save $100 or more over home delivery.

Returns

Every effort is made to photograph and describe each item so that an accurate representation is presented online. I never withhold any negative characteristics that I observe. If there are particular qualities not mentioned that are important to you, don't hesitate to write for more information or photos. We want our customers to be satisfied. I have sold on Ebay for several years (use ID JaneBBQuilter) with no negative feedback. However, if your purchase is not what you expected it to be and you wish to return it, please write to me first. Credit will be given for the purchase price of the returned item, or you may exchange it. Unused items may be returned within seven days. Return shipping will be at the buyer's expense.

Store Policies
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September 20, 2017